Refund policy

We want you to be fully satisfied with your purchase from Washa.in.

Products can be returned if they are unused, in original condition, and in original packaging. Certain items may not be eligible for return.

You may request a return within 7days of receiving your order.

Once your return is approved and inspected, your refund will be processed within 5-7 business days to your original payment method.

We may offer exchanges depending on product availability and eligibility.

If you receive a damaged or defective item, please contact us immediately at [shawabusiness11@gmail.com] with photos for quick resolution.

Some products such as sale items, hygiene products, or personalized items may not be eligible for return.

Return shipping costs may be borne by the customer unless the product is defective or incorrect.